Citadel Casinos

About Citadel

This is an international payment system that operates in 30 countries. It also has a multi-lingual support for its customers. For using Citadel to make payments, the merchant website needs to have it listed among its payment options. You can then select ‘Instant Payments by Citadel’ and log in to your bank account using your online banking credentials.

Citadel’s Instant Payments is neither a separate financial institution nor an e-wallet. You’re given a transaction limit, depending on the bank you’ve chosen to use this payment system. If you use more than one bank for the transactions, your limits might differ.

Citadel was founded in the year 2000 in Vancouver, Canada. Over the years, it has become one of the trusted and reliable payment service providers in the world of e-commerce. In all the countries where its ‘Instant Payments’ service is offered, it adheres strictly to Know Your Customer (KYC) procedures. It also follows strict Anti Money Laundering policies.

This payment method is used by many casino websites today. It supports some of the major currencies in the world, such as US Dollar, Canadian Dollar, Euro, British Pound, and Japanese Yen. You can use Citadel to make safe and secure payments from any device, without wasting time in setting up an account.

Users must be at least 18 years of age to use Citadel’s Instant Payments. Besides, you must check if your bank is one of its participating banks. Although there are some spending limits in place, this payment system continues to increase them periodically.

Pros and Cons of using Citadel in online casinos

As Citadel is a fast and reliable payment method, it continues to attract many online gaming enthusiasts. Those who don’t like creating multiple accounts and entering their sensitive personal and financial information for every transaction that they make online find it extremely useful.

You’ll be assisted by Citadel’s friendly customer support if your merchant is unable to resolve your issue. The customer support can be contacted between 9 AM and 5 PM PST, Monday to Friday. Usually, they’ll respond to your queries within two business hours. Here are some of the pros and cons of Citadel you need to be aware of before using it as your preferred payment method:

Pros:

• You can make fast and easy payments using this payment method
• It is highly secure as your confidential information is not shared with third parties
• This payment system supports some of the world’s major currencies
• Some online casinos offer attractive bonuses for Citadel users

Cons:

• ot many casinos have Citadel among their payment methods
• It may be subject to certain transaction limits

How does Citadel compare to other payment methods?

Bank transfers and credit or debit cards can be used as an alternative payment method to Citadel’s Instant Payments. However, these traditional payment methods may not complete a transaction instantly. The transaction fees charged by credit cards are quite high when compared to Citadel, which charges little or no fees.

A better alternative to Citadel can be a popular e-wallet like PayPal. Although such e-wallets are accepted as a payment method in most online casinos, some might not allow them for withdrawals. A few casinos that won’t allow e-wallets for withdrawals may permit the use of Citadel to withdraw your winnings.

Prepaid vouchers and cryptocurrencies are excellent alternatives to Citadel, but they are not accepted in all casinos. In case of prepaid vouchers, there’s always a possibility of them getting lost or stolen. If such incidents happen, you won’t have any chance of recovering your prepaid voucher.

Citadel Fees

Citadel gives its users a limit the first time they make a payment using the system. This limit depends on the participating bank and the merchant they’re paying. Some online casino players use more than one bank to make their deposits. If you are one such player, your limit would differ, depending on the bank you choose to make your payment.

As you accumulate a history of successful payments using Citadel’s Instant Payments over a period of time, your spending limit increases automatically. You can review the history of your transactions by logging in to your bank account. These transactions will reflect in your bank account or statement as fund transfers to Citadel Commerce.

Fees for using Citadel are specific to the country you’re based in. In some countries, Citadel banking doesn’t charge any particular processing fees. However, in a few other countries, Instant Payments might incur charges up to $1.50 per transaction.

How to use Citadel for deposits in online casinos

To deposit funds into your online casino account, you’ll need to ensure that your chosen casino accepts Citadel. All the information associated with deposits can be found in the terms and conditions of the casino website. The next step would be to sign-up on the casino website.

Log in to your online casino account and navigate to the cashier, payments, or banking section on the website. Click on the option to deposit funds and choose ‘Citadel Instant Payments’ from the list of payment methods. Next, enter the amount you want to deposit and choose your bank. You’ll need to use your credentials to sign in to your online banking account and approve the payment.

The deposits are usually made instantly upon completing the transaction. However, the speed will also depend on your bank and the online casino you’ve chosen. Normally, your funds will reflect in your online casino account immediately after the successful completion of the transaction.

How to use Citadel for withdrawals in online casinos

Some casinos don’t allow the use of Citadel for withdrawals. The ones that do might have certain limits on the amount you can withdraw from your online casino account. You can go through the terms and conditions of your online casino to know if there are any withdrawal limits. If your casino website doesn’t have any such limits, you’ll be able to withdraw your winnings directly to your bank account.

To make the withdrawal, head to the cashier, payments, or banking section of the casino website. Select the option to withdraw your winnings and choose ‘Citadel Instant Payments’ as your preferred method for withdrawal. Choose your bank and enter your online banking credentials to proceed further and give your approval.

Some of the participating banks won’t support the web-based interface of Citadel. In this case, you’ll need to download the ‘Payment Assistant’ app on your smartphone or tablet to help you withdraw your winnings.

How secure is Citadel?

A major concern for online casino players is the safety and security of their personal and financial information. Citadel uses the latest encryption technologies to eliminate this risk and protect the payments. It constantly enhances its online security features in addition to using SSL encryption. The information exchanged online between Citadel and a merchant site remains protected and private.

Citadel is among the oldest instant payment systems and this makes it secure, reliable, and trustworthy. When you make an instant payment using this payment system, your personal or financial data is not stored. Your payment information is never shared with any third party.

To ensure the safety and security of your online casino account, you also need to take the appropriate measures. Choose only a safe online casino that has a license from a leading online gaming authority. Never share your account details or passwords with anyone to prevent hacking and ransomware attacks.